Privacy Policy

Company: Sunforge

Address: Avenida Paulista 1578, São Paulo - SP, 01310-200, Brazil

Email: info@sun-fo-rge.com

Phone: +55 11 3251-4782

Our Commitment to Your Privacy

At Sunforge, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share information about you when you visit our website or use our services.

We are committed to transparency in our data practices and ensuring that you have control over your personal information. By using our website, you agree to the collection and use of information as described in this policy.

Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide when you interact with our website or services, including:

• Contact information such as your name, email address, and phone number when you fill out our contact form
• Project details and requirements when you inquire about our services
• Communication preferences and feedback you provide
• Any other information you choose to share with us

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage, including:

• IP address and device identifiers
• Browser type and version
• Operating system and device information
• Pages visited, time spent on pages, and navigation patterns
• Referring website or source that directed you to our site
• Cookies and similar tracking technologies (see our Cookie Policy for more details)

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and communicate with you about our services
• To provide, maintain, and improve our website and services
• To understand how visitors use our website and optimize user experience
• To send you relevant information, updates, and marketing communications (with your consent)
• To detect, prevent, and address technical issues or fraudulent activity
• To comply with legal obligations and enforce our terms and policies
• To analyze trends and gather demographic information about our user base

Legal Basis for Data Processing

We process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific data processing activities
• Contractual Necessity: To fulfill our obligations under any agreements with you
• Legitimate Interests: To operate and improve our business, provided your rights do not override these interests
• Legal Compliance: To comply with applicable laws and regulations

How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website and providing services (e.g., hosting, analytics, email services)
• Business Transfers: In connection with any merger, sale, or transfer of our business assets
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• With Your Consent: When you explicitly authorize us to share your information

Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data encryption during transmission and storage
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices
• Incident response and breach notification procedures

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining industry-standard safeguards.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on:

• The nature of the information and why it was collected
• Legal, regulatory, or contractual obligations
• Business and operational needs
• Your consent and preferences

When personal data is no longer needed, we securely delete or anonymize it.

Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

• Access: Request access to the personal information we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal data under certain circumstances
• Data Portability: Request a copy of your data in a structured, commonly used format
• Restriction: Request restriction of processing under certain conditions
• Objection: Object to processing of your personal data for certain purposes
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the information provided on our Contact page.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

• Avoid filling out contact forms, account registrations, or any data-submitting features
• Disable cookies through your browser settings (see our Cookie Policy for more details)
• Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly in accordance with applicable laws.

Third-Party Links and Services

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we take steps to ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: